DHL delivery
Reliable transport to your door!
The DHL courier delivers the order within one business day, directly to any address in Poland, provided by you in the order. Please note that the given delivery time is estimated as a number of factors may shorten or extend it.
You can check where your shipment is currently located at any time. To do this, click HERE .
Waiting time
The waiting time for the shipment is the time of preparing and completing the shipment + the time of its delivery.
Time to prepare for shipment
This is the time between the acceptance of the order and the shipment of the package from the warehouse. An order paid by card is accepted for processing when the card is authorized. We start processing orders paid by bank transfer when the payment for the order is credited to our account.
Delivery time
Parcels within the country are delivered by DHL courier. The parcel will reach you within 1-3 business days.
Shipping cost
When your order reaches the value of min. 49 PLN do not pay for shipping costs to the address provided by you! For orders below PLN 49, you will pay only PLN 9.99 for shipment.
Inpost - shipping and collection
InPost parcel lockers - we like it!
Your benefits
Close: InPost parcel lockers are everywhere - on the way home, to work, to school or to the store!
You will find them at gas stations, at hypermarkets and shopping centers, and in 24-hour guarded car parks. Thanks to this, you can pick up a package on the way from work, to the university or shopping ... or on another occasion. We take care of it personally! If there is no parcel locker in your area yet, now you can easily change it! Visit the website and suggest where the next InPost parcel locker should be erected.
Convenient: By using Parcel Lockers, you avoid queues and notice cards. All you need is a phone number and a pickup code. In addition, someone can pick up the parcel for you, because the Parcel Locker never asks for documents!
Safe: We care about the safety of your shipments. You can follow each stage of their journey between our warehouse and the InPost parcel locker of your choice. If you want to check where your order is currently located, click HERE .
24 hours a day - 7 days a week: Parcel Locker does not need a break and never sleeps. So it is perfect for the busy and busy - that is, for you!
Delivery pickup
When shopping at 70ml.shop, select Paczkomat InPost, enter your phone number and e-mail address.
When the parcel is delivered to your Parcel Locker, you will receive a notification with the collection code (6 digits). Keep them to collect the package! Being at the parcel locker, enter your phone number and collection code on the screen. The stash with your package will open automatically. You have 2 days to collect the notification. If you don't have time, ask someone you trust to do it for you!
Waiting time
The waiting time for the shipment is the time of preparing and completing the shipment + the time of its delivery.
In the case of InPost parcel lockers, it is 1-3 business days.
Time to prepare for shipment
This is the time between the acceptance of the order and the shipment of the package from the warehouse. An order paid by card is accepted for processing when the card is authorized. We start processing orders paid by bank transfer when the payment for the order is credited to our account.
Delivery time
The parcel is delivered to the InPost parcel locker.
The parcel will be delivered to the InPost parcel locker of your choice within 2-4 business days.
Shipping cost
When your order reaches the value of min. 49 PLN do not pay for the costs of delivering it to the InPost parcel locker of your choice.
When ordering less than PLN 49, you will pay only PLN 9.99 for a shipment to the InPost parcel locker.
Pick up your order at a selected 70ml.shop perfumery
This service was created for everyone who appreciates the comfort and benefits of online shopping, but spends most of their time outside the home. You can pick up your order during the opening hours of the perfumery within 7 calendar days from the moment the order is delivered.
Here are all the benefits for you:
Fast delivery time
Our DHL courier will deliver your order quickly and directly to one of the 70ml.shop perfumeries. Your order will be delivered within 1-3 business days from the moment the payment is credited.
You can also choose to pay in a perfumery - when picking up your order!
You will be informed about the date of delivery of the order to the perfumery by SMS from the DHL courier company. After receiving it, you can go to the selected perfumery and pick up the package.
Saving shipping costs
Your order will be delivered to the 70ml.shop perfumery at no additional shipping costs.
Professional advice
Do you have questions about the products you have selected? Our perfumery consultants are at your disposal, willing to offer advice and assistance.
How it's working?
To have your order delivered to a perfumery, when ordering, in the delivery address field, select "in 70ml.shop perfumery". To select a perfumery, enter the postal code or city in the search field. After that, a window will open in which a list of all perfumeries is displayed in order depending on the location with the exact address and opening hours. Choose a perfumery from the list and click on "choose a perfumery".
When your order is ready for pickup at the perfumery, you will receive an email notification. Collect them within 7 calendar days. Have a confirmation with you on delivery, which will show the order number.
Returns
Cancellation and Return
On 70ml.shop you have the option of a free return of the products ordered by you within 60 days from the date of receipt of the order. You will find the return form in the package with your order. If the order was paid by credit card, PayPal or Przelewy24 - the refund will be made automatically.
In the case of:
• payment by bank transfer or when the order was paid on delivery, please provide the ordering party's bank account details in the appropriate field on the return form. We will refund the amount due to the indicated account.
In each of the above-mentioned in cases, the refund should be made no later than within 14 days from the date of sending the declaration of withdrawal from the contract by the Buyer.
You can make a return in several ways:
1. InPost refund
You can return your order very easily via quick returns .
All you need to do is enter the website quickzwroty.pl , select 70ml.shop as your online store and provide all the necessary data in the form.
After approving the return, you will receive an SMS with the code within a few hours to the telephone number provided by you. All you need to do is write your code on the carton in which you return the order and take the package to any InPost parcel locker. The code will also serve as a key to open the Inpost parcel locker.
More information on returning orders by InPost service can be found at quickzwroty.pl
2. DHL return
To send a shipment by DHL courier, click here.
In the first step, provide the reason for the return or the order number to be returned.
Then provide the details of the sender of the returned order.
In the next step, select whether you want to ship the parcel yourself at any DHL Parcel Shop point (you can generate the label yourself or select the option to print the label at a DHL point) or arrange a courier to pick up the parcel directly from you (choose a date convenient for you and mark whether you will print it the label on its own, whether the courier is to come with a printed consignment note).
Confirmation of the possibility of posting will be sent to your e-mail address along with the label.
Complaints
1.70ml.shop is obliged to deliver a product free from defects. If the Buyer is a consumer within the meaning of Art. 221 of the Civil Code, then the provisions of the Civil Code on sale shall apply to the sale contract (provisions regarding warranty for defects). Complaints and claims for defects in the product (items) should be submitted in accordance with these regulations.
2. If the sold product has defects, the Buyer may, by submitting a complaint:
a) demand that the defect be removed, or
b) demand that the product be replaced with a product free from defects, or
c) submit a statement on price reduction, or
d) submit a declaration of withdrawal from the contract (from the contract You cannot withdraw as long as the defect of the product is irrelevant).
3.70ml.shop is obliged to replace the defective item with a non-defective one or remove the defect within a reasonable time without undue inconvenience to the Buyer. 70ml.shop may refuse to satisfy the Buyer's request if it is impossible to bring the defective product into conformity with the contract in the manner chosen by the Buyer, or would require excessive costs compared to the second possible method of bringing it into conformity with the contract.
4. If the Buyer submits a declaration of price reduction or withdrawal from the contract, 70ml.shop may, however, replace the defective product with a product free from defects, or remove the defect, provided that these activities take place immediately and without undue inconvenience to the Buyer. However, the limitation indicated in the preceding sentence shall not apply if the product has already been replaced or repaired by 70ml.shop or 70ml.shop has not complied with the obligation to replace the product with a product free from defects or the obligation to remove the defect.
5. The Buyer may, instead of the removal of the defect proposed by 70ml.shop, demand that the product be replaced with a product free from defects, or instead of replacing the product, demand that the defect be removed, unless it is impossible to bring the product into compliance with the contract in the manner chosen by the Buyer or would require excessive costs compared to the method of proposed by 70ml.shop.
6. The reduced price should be in such proportion to the price resulting from the contract in which the value of the defective product is equal to the value of the defect-free product.
7. When assessing the excess of costs - referred to in para. 3 and 5 above - the value of the product free from defects, the type and significance of the defect found are taken into account, as well as the inconvenience to which the Buyer would otherwise be exposed.
8. Complaints should be submitted in writing to the address indicated in § 6 sec. 3 of the Regulations.
9. When submitting a complaint, describe the defect of the product. For this purpose, the Buyer may use the return form sent to the Buyer with the product. The product must be sent back together with the complaint to the address indicated in § 6 para. 3 of these Regulations. The previous sentence does not apply to cases in which sending the product is unnecessary to clarify the matter, and the Buyer only demands a price reduction, if he is entitled to such a right. However, the buyer is obliged to send the product to the address indicated in § 6 sec. 3 of the Regulations, if 70ml.shop deems it necessary. The shipping cost is reimbursed by the Seller if the complaint is considered justified. Sending the product by the Buyer to the address indicated in § 6 sec. 3 of the Regulations, cash on delivery will not be accepted.The product may also be shipped by the customer via the courier service indicated by 70ml.shop.
To send a parcel by DHL courier, click here .
In the first step, provide the reason for the return or the order number to be returned.
Then provide the details of the sender of the returned order.
In the next step, select whether you want to ship the parcel yourself at any DHL Parcel Shop point (you can generate the label yourself or select the option to print the label at a DHL point) or arrange a courier to pick up the parcel directly from you (choose a date convenient for you and mark whether you will print it the label on its own, whether the courier is to come with a printed consignment note).
Confirmation of the possibility of posting will be sent to your e-mail address along with the label.
10.70ml.shop, no later than 14 days from the date of receipt of the complaint, will respond to the complaint and inform the customer about further proceedings. In the event that the complaint is justified, the Website will inform the Customer about the proposed method of complaint processing. If the Buyer has requested replacement of the item or removal of the defect, or has submitted a price reduction statement specifying the amount by which the price is to be reduced, and 70ml.shop has not responded to this request within 14 days, it is considered that the request was justified.
